Your full model number, suffix included, decides two things at once: the cheap part to check first, and the metal kit to order if that doesn’t fix it. The two kits are not interchangeable, and guessing from the kit photo alone will get you the wrong one.

The models split into two groups. W10712395 pairs with the WP3385089 track and the WP8565925 track stop, and fits Whirlpool WDT750SAHZ0, WDT780SAEM1, WDT730PAHZ0, WDT730PAHB0, WDT910SAYM2 and WDT970SAHZ0, Kenmore 665.12773K312 and 665.13402N410, and KitchenAid KUDC10FBSS0. W10712394 pairs with the WPW10195623 track and the WPW10195622 stop clip, and fits KitchenAid KUDS30IXSS0, KUDS30IXBL6, KUDS35FXSS4 and KUDE40FXSS3, and Kenmore 665.12813K312, 665.12773K311 and 665.12763K311. This comes from the model-level parts diagrams at AppliancePartsPros, and FiltersFast’s own compatibility lists and Genuine Appliance Parts’ coverage list for WP8565925 agree with those diagrams model by model.​

The suffix is what actually decides it, not the base model number. Kenmore 665.12773K311 takes W10712394. Kenmore 665.12773K312, one digit different, takes W10712395. Seven Kenmore K110 models (665.13042K110, 665.13043K110, 665.13044K110, 665.13049K110, 665.13262K110, 665.13263K110 and 665.13269K110) show up on both kits’ compatibility lists. For those seven, the model’s own parts diagram is the only thing that settles it, not a general compatibility list.

The cheap part is a real genuine failure, not a formality

Before you order either kit, check the track stop, a small plastic piece that keeps the rack’s wheel from rolling off the end of the track. One buyer’s actual broken part was this stop clip, not the adjuster wheel he thought had failed. He ended up buying the whole kit anyway and it worked, but the stop alone would likely have solved it for a fraction of the price.

On the models that take W10712395, the stop is WP8565925, $9.62 at PartSelect with 145 reviews at 4.6 stars, when the research was checked on 31 August. Whirlpool’s own description calls it the non-removable stop. The WDT750SAHZ0 diagram draws it at the back end of the track, with a separate removable stop, WPW10508950, at the front. On the Maytag MDB4949SDZ0 and Kenmore 665.12773K312 diagrams it’s listed at two callouts, both ends of the track. On the models that take W10712394, the stop clip is a different part, WPW10195622; no price was researched for it.

Check both sides of the rack before you order anything. Two buyers in the research found a second broken part partway through the repair, after assuming only one side had failed.

Why the plastic keeps breaking

The contrast between the original plastic and the metal kit is the strongest pattern in the whole set of reviews I read, about 43 individual reviews and repair stories in full. Reviewers bring it up unprompted. One called the original “entirely plastic (no wonder the wheel snapped off)” and found the old parts so brittle that two more broke just from removing them. Another, on a WDT780SAEM1, described the original as “entirely plastic” against a “steel” replacement. A third contrasted the original’s “weak pressure clips” with the metal kit’s “better mechanism for raising and lowering.” A KitchenAid KUDS35FXWH4 owner called the original a “very poor plastic design.” PartSelect’s own listing copy calls the metal version “a more durable metal design.” This isn’t a one-off complaint. It’s the same observation from different owners, on different models, describing the same failure.

Sequential failure shows up too: one buyer had one wheel break, then the second, within the same rack. Another lost two of four rollers. Misdiagnosis is less of a risk here than with some repairs, since a snapped wheel is visible once you look, not something you have to test for.

The two kits

W10712394 runs $50.56 at PartSelect, with 1,088 reviews at 4.6 stars. W10712395 runs $55.29 to $55.30 at AppliancePartsPros, with 1,251 reviews there. Walmart carries W10712395 too, with only 15 ratings, 7 percent one-star and 7 percent two-star. That’s a visible crack in an otherwise strong record, against a much larger, solicited review corpus showing none. Fifteen ratings is a small sample, worth noting rather than ignoring.

KitchenAid’s own site confirms the supersession chains. W10712394 replaces W10238418, W10253546 and WPW10350376. W10712395 replaces W10350375, W10250159, 3516330 and W10712395VP. One number worth flagging directly: W10350376 sits inside W10712394’s replacement chain as a superseded number. It is not something you can order on its own, whatever a listing using it as a keyword might suggest.

There’s also a single plastic adjuster sold on its own, WPW10546503, a grayish-black plastic part at $33.69 with 164 reviews at 4.7 stars. It is not a metal pair and it is not what either kit above is. If you need the metal upgrade, this single plastic piece isn’t it.

The actual difference between the two kits

AppliancePartsPros staff, asked directly what separates the two kits, answered: “It looks like the W10712394 has smaller roller wheels than the W10712395.” That’s a hedge, not a spec sheet, and it’s the clearest statement I found anywhere on the difference. FiltersFast gives the W10712395 wheel as about 1-1/4 inch across. No source gives a wheel diameter for W10712394. The aftermarket sells rollers in two sizes, and one buyer’s new rollers were too big to fit the slide bars, so he put his original wheels back in. That’s why matching the exact kit to your exact model matters more here than the kit’s price or review count.

What the repair is actually like

Three buyers independently said the hard part isn’t installing the new piece, it’s getting the old one off, because aged plastic shatters rather than unscrewing cleanly. Budget time for that step, not the new part going in.

The dominant complaint across both kits is the instructions, or the lack of them: six of ten repair stories on one page mention it, and it comes up at every retailer that carries these kits. “Directions would have been nice.” “No printed instructions, couldn’t have done it without the video.” “Pictures were blurry and small.” “No instructions, had to google and watch it on Youtube.” “Great product but no instructions.” Plan on watching a video before you start, not after you get stuck.

Before you take anything apart, unplug the dishwasher or switch off its breaker, and shut off the water supply.

When the problem is the rack, not the adjuster

If your rack’s tines (the wire arms the dishes sit against) are rusted, chipped or scratched, rather than the wheels failing, a different part applies: the rack repair kit, 4396840RC. Per Whirlpool’s and KitchenAid’s own product pages, it contains new rubber tips for the rack’s tines, an applicator brush and a 4-oz bottle of grey touch-up paint, enough to cover two racks, no tools needed. It was $47.99 on the manufacturer’s page when checked on 21 October.

It fixes scratches and chips on the rack itself. It does not fix a rack that drops on one side, and it has nothing to do with wheels, tracks or stops. I found no review corpus for this kit, so I can’t say how well the paint color matches or how long the tine tips hold up; the specifications above come from the manufacturer alone.

FAQ

Which adjuster kit fits my dishwasher, W10712394 or W10712395?

Look up your full model number, including the suffix, on that model’s own parts diagram. Suffix matters: Kenmore 665.12773K311 takes W10712394, while 665.12773K312 takes W10712395. Seven Kenmore K110 models appear on both kits’ general compatibility lists, so for those the model’s own diagram is the only reliable answer.

What is the difference between W10712394 and W10712395?

Each kit pairs with its own track and its own stop part, so they aren’t physically interchangeable. On wheel size, AppliancePartsPros staff said W10712394 looks like it has smaller rollers, and FiltersFast gives W10712395’s wheel as about 1-1/4 inch; no source states a diameter for W10712394.

Is the cheap track stop worth trying before the kit?

Yes, for some failures. One buyer’s actual broken part turned out to be the stop clip, not the adjuster. The stop is WP8565925 on the W10712395 models and WPW10195622 on the W10712394 models.

Will the rack repair kit fix a top rack that keeps falling?

No. Per the manufacturer, it contains tine tips and touch-up paint for scratches and chips on the rack itself, nothing related to wheels, tracks or a rack that drops.

Does the kit come with instructions?

Not really. Missing or unclear instructions were the single most common complaint across both kits, and buyers routinely turned to video guides to finish the job.

Sources and Citations

Research checked 31 August 2026 (fitment additions 21 October 2026).